You can request a full refund within 7 calendar days after payment for the Addition course. This voluntary policy does not limit any additional rights you have under applicable consumer law.
How to request a refund
Email support within the 7-day period using the email address associated with your purchase and include the order number or receipt reference. You do not need to give a reason. Do not include your password or full payment card details.
How refunds work
Refunds requested within the 7-day period are processed through Creem to the original payment method. The time until the credit appears depends on Creem and your payment provider; sending a request does not mean the credit has already arrived.
A full refund removes paid-course access for that purchase. The free binary-card lesson remains available. Any browser-saved learning progress is separate from paid access.
After 7 days and test payments
After the voluntary 7-day period, contact support if a payment was duplicated, you cannot access the course, or the course is not as described. Any rights and remedies that apply by law remain available. Starting a lesson does not, by itself, waive those rights.
Test-mode checkout does not collect real money, so a test refund only reverses test access. Deleting your account does not submit a refund request; please contact support about the order.